Shipping Policy

Thank you for shopping with us! Here's everything you need to know about our shipping practices

•  We provide flat-rate shipping to most locations within Australia. However, for rural or remote areas, special arrangements may apply, such as depot pickups. If you are uncertain about shipping rates to your area, please contact us directly. 

•   Please note that shipping to rural or remote areas may incur additional fees. To inquire about shipping rates or locate the nearest depot for pickup, feel free to contact our customer service team.

               For further assistance, don't hesitate to reach out to us. We're here to help!

• We do not deliver to PO boxes. Please provide a physical address for delivery.

•  All shipments will be Authority to Leave (ATL), meaning your order will be left in a safe place at the delivery address. It is the buyer's responsibility to ensure there is a secure location for the order to be left.

• You can specify any special delivery instructions (e.g., preferred safe place for leaving the order) during checkout.

• International shipping is available. Please contact our factory directly to arrange international deliveries. 

• Due to some products containing hazardous materials, shipping costs may vary for these items. Additional restrictions may apply. 

• Kindly contact our factory directly at (07) 3341 3566 for shipping inquiries.

• Processing Fee: All refunds will incur a processing fee.
• We do not accept change of mind returns.

For any shipping-related inquiries or to arrange international shipping, please reach out to our factory:

• Phone: (07) 3341 3566